Customer Support Desk
Cost-of-living pricing. Our prices are set for the US, the UK and Western Europe. If that is a lot where you live, tell us your country and we send you a code for a fair local price within one working day. Ask for your local price
14-day refund. If it does not perform as described, email us with what you asked it to do and what it returned, and we will refund you. Read the full policy
A customer support agent you upload to Claude, ChatGPT or Gemini, ready to use straight away.
Give it your refund, delivery and warranty terms and your FAQ once. It answers customer emails and chats from them, untangles messy threads, holds and escalates legal, safety and payment disputes, and builds your saved replies.
What you are buying
- Replies built only from your own policy and FAQ, counted and checked
- Eight knowledge files, a skill and instructions you upload once
- Fixed escalation triggers for legal threats, safety issues and chargebacks
- A macro builder and an inbox sorter with fixed priority rules
- An app, a login or a subscription. You pay once.
- A help desk tool. It writes the replies; you send them.
- A yes-machine. It never promises a refund or a date your policy does not support.
- Legal advice. It flags where your policy may clash with consumer law and tells you to check.
Your AI today, and with this
Hi Megan! So sorry for any inconvenience! Rest assured your order will definitely arrive tomorrow, and if it doesn't, we'll refund you in full! Is there anything else I can help you with today?
Promises a delivery day nobody can guarantee and a refund the policy does not offer, and never says where the parcel is.
I will not promise a delivery day: nobody can guarantee one, and a missed promise turns a question into a complaint. Here is the honest version. Hi Megan, Your order 6140 left us today. Our tracked service usually delivers 2 to 3 working days after dispatch, so Wednesday 11 or Thursday 12 March, but I cannot promise a day. The tracking link is in your dispatch email. If it stops moving for 5 working days, we treat the parcel as lost and you can choose a replacement or a refund. Leo
The usual delivery time and lost-parcel rule from the card, and the promise nobody can keep refused in one line. An invented example from the pack.
What you can ask it
| Answer this customer email | A calm reply from your policy |
| Untangle this thread | A summary, then one reply |
| A customer mentions a lawyer | A holding reply and escalation note |
| Build my macro library | Saved replies for email and chat |
| Sort these messages | A priority table, escalations first |
| Promise she gets it tomorrow | A one-line no and the honest reply |
How you use it
- Open the folder for your AI: Claude, ChatGPT, Gemini, or Universal for Grok, Copilot and anything else.
- Follow the one-page install guide in that folder. Paste the instructions, upload the files.
- Type "Build my Desk Card", answer its questions once, and start asking.
What arrives
A zip file, straight after you pay. Inside:
- A start-here PDF that tells you which folder to use.
- Ready-to-upload folders for Claude, ChatGPT and Gemini, each with its own install guide.
- A skill file for Claude and ChatGPT that makes it check its own work before you see it.
- One all-in-one text file for Grok, Microsoft Copilot or any other AI.
Good to know
- It asks seven quick questions once, then works from that card. General questions get an answer straight away.
- Refund, delivery and warranty terms come only from your card. Anything the card does not cover, it holds and asks you.
- Consumer law varies by country and changes. It states the basics carefully and tells you to check the current rules.
- Handling formal complaints and apology letters? The Complaint Handler pack goes further on those.
- 14 days to get your money back if it does not do what this page says.