Seller Won't Refund
Cost-of-living pricing. Our prices are set for the US, the UK and Western Europe. If that is a lot where you live, tell us your country and we send you a code for a fair local price within one working day. Ask for your local price
14-day refund. If it does not perform as described, email us with what you asked it to do and what it returned, and we will refund you. Read the full policy
One text file you paste into ChatGPT, Claude, Gemini or Copilot that turns it into a refund specialist for your case.
It asks the right questions, tells you honestly how strong your case is, then writes every message from the first request to the final notice. When the seller replies, paste it in and it tells you what they mean and what to send back.
What you are buying
- A refund specialist you set up in one paste
- Messages with your dates, amounts and a deadline
- Answers to the 12 most common seller excuses
- Steps for eBay, Amazon, Vinted, PayPal and card disputes
- Legal advice. For court papers or large sums, see a lawyer or a free advice service.
- A way to get money you are not owed
- A promise the seller will pay
- An app, a login or a subscription. You pay once.
Your AI today, and with this
Subject: Refund please Hi, I am very unhappy with my coffee machine. It does not work properly and I want a refund. I think this is really poor service and I will be leaving a bad review. Please sort this out as soon as possible. Thanks
No order number, no dates, no right named, no deadline. Easy to ignore.
Subject: Refund request: order 48213, coffee machine Hello, I bought a coffee machine from you on 2 March for 349 GBP, delivered on 4 March (order 48213). On 20 March it stopped heating water. A video of the fault is attached. Your chat team told me to contact the manufacturer. My contract is with you, and I am rejecting the machine as faulty within 30 days of delivery. Please refund 349 GBP to my card and arrange collection. Please confirm by 31 March. If I have not heard from you by then, I will raise a claim with my card provider. Kind regards, Sam Patel
Facts, the right, one ask, a date and the next step, in under 120 words. An invented example from the pack.
What it does
| Paste the file | Asks 5 short questions, starting with your country |
| Answer the questions | Tells you how strong your case is, what to ask for and your deadlines |
| next message | Writes the next message for where you are now |
| they replied: <paste> | Says what their reply means and writes your answer |
| phone script | Gives you what to say on a call and the email to send after |
| case file | Shows one summary of facts, proof, messages and dates |
| firmer or shorter | Rewrites the last message firmer or shorter |
How you use it
- Open a new chat in ChatGPT, Claude, Gemini, Grok or Copilot. Free plans work.
- Paste the Problem Pack file in and send, or attach it and type "Follow this file".
- Answer its questions in your own words. It works through the problem with you from there.
What arrives
A zip file, straight after you pay. Inside: the Problem Pack as one text file, and a start-here PDF with the two-minute set-up and how to keep it saved in each AI.
Good to know
- Some marketplace windows are only days long. Do not mark an order as fine until you have checked it.
- Only use one route at a time. A card dispute can close an open eBay, Amazon or PayPal case.
- Works in your language and your currency.
- Where it is not sure of a rule in your country, it tells you to check the official site.
- It writes, you send. Nothing goes out for you.
- Part of the Money Back Kit: 7 packs for $39.
- Or get Every Problem Pack: all 50 for $99.
- 14 days to get your money back if it does not do what this page says.