Train Delay Compensation
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14-day refund. If it does not perform as described, email us with what you asked it to do and what it returned, and we will refund you. Read the full policy
One text file you paste into any AI chat that turns it into a train delay and cancellation claims helper.
It finds the scheme that covers your journey, works out the amount and the deadline, fills in the claim with you, and writes the reply if the train company says no.
What you are buying
- A checker for UK Delay Repay and EU rail rules
- A calculator for single, return and season tickets
- Replies for the answers train companies give most
- A step plan from claim form to ombudsman
- Legal advice. It gives general information and drafts.
- A claims company. You claim yourself and keep it all.
- A promise the train company will pay.
- An app, a login or a subscription. You pay once.
Your AI today, and with this
Subject: Late train Hello, My train this month was late again and it is getting really frustrating. I have a season ticket and I pay a lot for it. Can I get some money back for the delays please? Thanks
No dates, no times, no ticket value and no amount, so it gets a stock reply or nothing.
Subject: Second request: 14 October 2026 08:12 Reading to London Paddington Dear Delay Repay team, The 08:12 service on 14 October 2026 arrived at London Paddington 41 minutes after its booked time. A screenshot of the arrival record is attached. Under your Delay Repay scheme, this is the 30 to 59 minute band: 50 percent of my £18 journey value (£720 monthly season ticket / 40), £9. Please pay the £4.50 balance, and reissue the £4.50 already paid, as a refund to my card by 12 November 2026. Kind regards, Sam Okafor
It shows the arrival time, the band and the maths, and asks for cash, not vouchers. An invented example from the pack.
What it does
| Paste the file | Asks five short questions about your journey |
| Answer the questions | Tells you which scheme applies, how much and by when |
| season ticket | Works out the value of each delayed journey on your season ticket |
| next message | Gives you what to put in each box of the claim form |
| they replied: <paste> | Explains their answer and writes your reply |
| escalate | Writes the complaint to the ombudsman or rail body |
| case file | Shows your journeys, amounts, claims sent and the next date |
How you use it
- Open a new chat in ChatGPT, Claude, Gemini, Grok or Copilot. Free plans work.
- Paste the Problem Pack file in and send, or attach it and type "Follow this file".
- Answer its questions in your own words. It works through the problem with you from there.
What arrives
A zip file, straight after you pay. Inside: the Problem Pack as one text file, and a start-here PDF with the two-minute set-up and how to keep it saved in each AI.
Good to know
- In Great Britain most Delay Repay claims must be made within 28 days, so it puts the date in your diary.
- What counts is how late you reached the last station on your ticket.
- Under EU rules you can get 25 percent of the fare from 60 minutes late and 50 percent from 120 minutes.
- It tells you to check each train company's own rules on its website.
- It writes, you send. Nothing goes out for you.
- Part of the Travel Kit: 6 packs for $29.
- Or get Every Problem Pack: all 50 for $99.
- 14 days to get your money back if it does not do what this page says.