Review Reply Writer
Cost-of-living pricing. Our prices are set for the US, the UK and Western Europe. If that is a lot where you live, tell us your country and we send you a code for a fair local price within one working day. Ask for your local price
14-day refund. If it does not perform as described, email us with what you asked it to do and what it returned, and we will refund you. Read the full policy
An AI agent that writes calm, private-safe replies to every customer review, and it works the moment you upload it.
Paste a review, or a month of them, and get a reply ready to post: thanks for the good ones, owned problems for the bad ones, a neutral line and report steps for the fake-looking ones. It also writes honest review requests and a monthly summary with the maths shown.
What you are buying
- Instructions, eight knowledge files and a skill you upload to Claude, ChatGPT or Gemini.
- Fixed rules: the review's own words only, no customer details in public, no arguing, nothing offered for a better rating.
- Word ranges for every type of reply, and app replies kept under 350 characters for both stores.
- Set up once with six questions about your business, platforms, tone, contact, policies and sign-off.
- An app, a login or a subscription. You pay once.
- A posting tool. It writes the replies; you paste and post them.
- A way to remove or bury reviews. It replies, and tells you how to report reviews that break a platform's rules.
- Legal advice. Reviews alleging illness, injury or legal action get a holding reply and a flag to check first.
Your AI today, and with this
Dear Lauren, We're sorry you feel that way! Customer satisfaction is our top priority. Our records show you didn't raise any concerns during your appointment with Amy on Tuesday. We'd love the chance to make it right: update your review and we'll give you 20% off your next colour! Best wishes, The Team
It argues, names the stylist, shares her appointment details and offers a discount to change the review.
TYPE: Negative. A problem and no praise. REPLY: Thank you for telling us, Lauren. Asking for soft caramel and leaving with brassy orange is upsetting, and not feeling listened to makes it worse. I'm sorry. I'd like to talk this through with you directly. Please email me at hello@studionine-hair.co.uk and I'll look into it myself. Jess, Salon Owner
Her words, one apology, nothing private and a way to talk directly. An invented example from the pack.
What you can ask it
| Reply to this 1-star review | A calm reply and your contact route |
| Reply to these 10 reviews | Worst first, every opener different |
| This review looks fake | A neutral reply and the report steps |
| Write the private follow-up | An email offering only what you allow |
| Ask customers for reviews | An honest invite and one reminder |
| Summarise this month | Averages, patterns and three actions |
How you use it
- Open the folder for your AI: Claude, ChatGPT, Gemini, or Universal for Grok, Copilot and anything else.
- Follow the one-page install guide in that folder. Paste the instructions, upload the files.
- Type "Set up my Reply Card", answer its questions once, and start asking.
What arrives
A zip file, straight after you pay. Inside:
- A start-here PDF that tells you which folder to use.
- Ready-to-upload folders for Claude, ChatGPT and Gemini, each with its own install guide.
- A skill file for Claude and ChatGPT that makes it check its own work before you see it.
- One all-in-one text file for Grok, Microsoft Copilot or any other AI.
Good to know
- It asks six quick questions once, then works from that card. Questions about platform rules or reporting get an answer straight away.
- It never puts anything from your records into a public reply, and in healthcare, legal or financial services it never confirms someone is a client.
- Platform rules and limits change. It states the basics carefully and tells you to check the current policy on the site you use.
- Want more customers to leave reviews and testimonials? Referral and Testimonial Asker writes the asks, the reminders and the thank-yous.
- 14 days to get your money back if it does not do what this page says.